Refund policy

60 Day Guarantee!! All sales carry a 60-day return period if you are not satisfied.

Store credit, package exchange, replacement SD cards, or a refund to the original payment source. 

Your satisfaction with your purchase is essential to us, and precautions have been taken to ensure that our product will perform. If you are unsatisfied with your purchase for any reason, please get in touch with us at support@fishon.io

Damages and issues

90-day exchange for defective files or packages that fail to load. Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.

UPDATE—04/15/2025 USPS has lost multiple packages that were dropped off with prepaid labels. The problem has become so severe that four or five packages go missing per week. This is unacceptable, and we apologise on behalf of USPS.

To rectify this, we have switched to UPS Ground as our default shipping carrier. 

If you do not receive your package within the estimated time frame, don't hesitate to contact us to request a new card.

Support

If you have trouble loading our numbers into your navigation chart or app, please check out our help pages at https://fishon.io/pages/help and or reach out for assistance. We will be able to provide support and get you on your way.